Privacy policy


What information do we collect?

We collect information in two ways:

1. When you give it to us or give us permission to obtain it.

When you sign up for or use our products, you voluntarily give us certain information. This can include your name, email address you used to sign up, and any other information you provide us. 

2. We also get technical information when you use our products.

These days, whenever you use a website, mobile application, or other Internet service, there’s certain information that almost always gets created and recorded automatically. The same is true when you use our products. Here are some of the types of information we collect:

  • Log Data. When you use YouPatch our servers automatically record information (“log data”) including information that your browser sends whenever you visit a website or your mobile app sends when you’re using it. This log data may include your Internet Protocol address, browser type and settings, the date and time of your request, how you used YouPatch, and cookie data.
  • Cookie data. Depending on how you’re accessing our products, we may use “cookies” (a small text file sent by your computer each time you visit our website, unique to your YouPatch account or your browser), or similar technologies to record log data. When we use cookies, we may use “session” cookies (that last until you close your browser) or “persistent” cookies (that last until you or your browser delete them). For example, we may use cookies to store your account preferences or other YouPatch settings so you don‘t have to set them up every time you visit YouPatch. Some of the cookies we use are associated with your YouPatch account (including personal information about you, such as the email address you gave us), and other cookies are not.
  • Device Information. In addition to log data, we may also collect information about the device you’re using YouPatch on, including what type of device it is, what operating system you’re using, device settings, unique device identifiers, and crash data. Whether we collect some or all of this information often depends on what type of device you’re using and its settings. For example, different types of information are available depending on whether you’re using a Mac or a PC, or an iPhone or an Android phone. To learn more about what information your device makes available to us, please also check the policies of your device manufacturer or software provider.

How do we use the information we collect?

We use the information we collect to provide our products to you and make them better, develop new products, and protect YouPatch and our users. For example, we may log how often people use two different versions of a product, which can help us understand which version is better.

We also use the information we collect to offer you customized content, including:

  • Sending you updates, newsletters, marketing materials and other information that may be of interest to you.
  • Responding to your questions or comments. 

The information we collect may be “personally identifiable” (meaning it can be used to specifically identify you as a unique person) or “non-personally identifiable” (meaning it can’t be used to specifically identify you). We use both types of information, and combinations of both types, as described above. We may use or store information wherever YouPatch does business, including countries outside your own. 

What choices do you have about your information?

Our goal is to give you simple and meaningful choices over your information. If you have a YouPatch account, many of the choices you have on YouPatch are built directly in to the product or your account settings. For example, you can close your account at any time. We may retain archived copies of your information as required by law or for legitimate business purposes (including to help address fraud and spam). 

You may have choices available to you through the device or software you use to access YouPatch. For example:

  • The browser you use may provide you with the ability to control cookies or other types of local data storage;
  • Your mobile device may provide you with choices around how and whether location or other data is shared with us.

To learn more about these choices, please see the information provided by the device or software provider.

How do we share the information we collect?

Instances where we may share your personal information include:

  • When we have your consent. This includes sharing information with other services (like Facebook or Twitter) when you’ve chosen to link to your YouPatch account to those services or publish your activity on YouPatch to them.
  • If we believe that disclosure is reasonably necessary to comply with a law, regulation or legal request; to protect the safety, rights, or property of the public, any person, or YouPatch; or to detect, prevent, or otherwise address fraud, security or technical issues.
  • We may engage in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding that involves the transfer of the information described in this Policy.

How do we make changes to this policy?

We may change this policy from time to time, and if we do we’ll post any changes on this page. If you continue to use YouPatch after those changes are in effect, you agree to the revised policy. If the changes are significant, we may provide more prominent notice or obtain your consent as required by law.


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